How can I trust that my money is secure?
Your funds are secure and insured with Vouch. Moreover, we do not store any payment details shared by you. We partner with a third-party payment provider who facilitates all transactions for us. Your data is securely stored in compliance with applicable laws.
Moreover, wallets on Tradex are insured by Vouch.
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Anti-Money Laundering Policy
POLICY STATEMENT AND PURPOSE At Tradex, we are committed to complying fully with all applicable Anti-Money Laundering (“AML”) laws in the conduct of our businesses. We shall comply with all applicable anti-money laundering, anti-fraud and ...
How to redeem/withdraw my money?
You can withdraw money from your TradeX wallet at any time by following these easy steps: On home tab, click on the wallet on the top right of the screen Select “- Withdraw” Enter the amount you wish to withdraw and click on “Withdraw” Note - Paytm ...
Can I deposit money in the form of cash?
You can add money to your TradeX wallet through UPI, credit or debit card, wallet or net banking. In case you are unable to add money through any of these payment modes, your bank server might be down. We recommend checking with your bank first. If ...
Though the event is cancelled, why is the money not getting reflected in my wallet?
In case of an event cancellation, all money invested (along with the trading commission) in the event will be refunded to the user’s wallet within 24 hours of the cancellation. In case the issue still persists, do write to us at mail@tradexapp.co ...
Grievance Retrieval
In the dynamic world of opinion trading, we at TradeX understand that issues and concerns can arise. Ensuring a smooth and transparent grievance retrieval process is paramount to maintaining trust and fostering a positive user experience. This ...