How to keep your account safe

Keep App updated: Regularly update all software on your devices to patch security vulnerabilities.

Avoid using VPN: While updating software, refrain from using VPNs as they can sometimes interfere with the update process.

Never share OTP: Never share One-Time Passwords (OTPs) with anyone, as they are meant for your use only.

Avoid improper activities: Refrain from engaging in any suspicious or improper online activities that could compromise your account security.

How is my information stored?

TradeX maintains strict confidentiality and security measures for your personal information. Your data, including phone numbers and email addresses, is encrypted before passing through our marketing platforms. We guarantee that your information is safe with us and will never be shared with anyone.