I want to close my account, how can I do that?
Withdraw your funds and uninstall the app to delete your account.
You can come back to the app anytime and revive your account in case you want to trade again.
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TradeX: Account Resolution/Reactivation Process
Blocked Account Resolution Process: Account Inactivity: If a user's account is blocked due to fraudulent transactions or suspicious activity, the account will be rendered inactive for trading and withdrawal of funds. Resolution Communication: ...
How to Change Bank Account Number?
To update your bank account information, please follow these steps: Navigate to your wallet section within the application or website. Select the "Withdraw" option. Look for the option "Change Bank Account" and click on it. This will allow you to ...
How do I open a TradeX account?
It's easy! You can open a TradeX account here. You will have to provide your phone number. You’ll receive an OTP to log in and start trading.
How to keep your account safe
Keep App updated: Regularly update all software on your devices to patch security vulnerabilities. Avoid using VPN: While updating software, refrain from using VPNs as they can sometimes interfere with the update process. Never share OTP: Never share ...
Why was my account blocked?
Accounts may be blocked for security breaches or policy violations. Contact support for specific reasons and resolutions.