Though the event is cancelled, why is the money not getting reflected in my wallet?
In case of an event cancellation, all money invested (along with the trading commission) in the event will be refunded to the user’s wallet within 24 hours of the cancellation. In case the issue still persists, you can raise a support ticket. To raise a ticket: https://support.tradexapp.co/portal/en/newticket
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How to redeem/withdraw my money?
You can withdraw money from your TradeX wallet at any time by following these easy steps: On home tab, click on the wallet on the top right of the screen Select “- Withdraw” Enter the amount you wish to withdraw and click on “Withdraw” Note - Paytm ...
Can I deposit money in the form of cash?
You can add money to your TradeX wallet through UPI, debit card, wallet or net banking. In case you are unable to add money through any of these payment modes, your bank server might be down. We recommend checking with your bank first. If you are ...
How event settlement work?
The event settles as established in the market rules. You can find the settlement date and rules for each event on its Market Page. Event settlements are designed to be verifiable by any market participant. Familiarize yourself with the details ...
Anti-Money Laundering Policy
At TradeX, we are committed to complying fully with all applicable Anti-Money Laundering (“AML”) laws in our business conduct. Our AML Policy aims to prevent involvement in money laundering activities and requires adherence to strict compliance ...
What are event contracts?
Event contracts are structured as questions about future events that can be answered by a simple Yes or No. Each contract has a price for yes and a corresponding price for no that can range from ₹0.99 to ₹99.99. Once the outcome of the event has been ...