What is the new structure of the app's wallet?

In the new wallet structure, we have made some changes to improve clarity and organization. There are three different sections:

Deposits Wallet: This is where you will find your wallet recharges and sign-up offers. Deposits made to your account will be stored here.

Earnings Wallet: Your winnings from trades will be stored in this wallet. If you win more than your initial bet, the deposit + winnings will be added to your Earnings Wallet.

Promo Cash Wallet: Coupon code offers will now be placed in this wallet. Additionally, if you experience a loss on event settlement, a portion of your Promo Cash amount (currently 1% of the total loss amount) will be transferred to your Deposits Wallet.

How does the Earnings Wallet work?

When you place a bet and win, the winnings will be moved to your Earnings Wallet. For example, if you bet Rs. 50 and win Rs. 60 in a trade, the full Rs. 60 will be added to your Earnings Wallet. Similarly, if you bet Rs. 50 and lose Rs. 10, Rs. 40 will be transferred to your Earnings Wallet.

What happens to the sign-up offer amount of Rs. 20?

The sign-up offer amount of Rs. 20 will be added to your Deposit Wallet. You can use this amount to place trades, and any winnings from the sign-up offer will also be added to your Earnings Wallet.

What happens if I use Rs. 10 from the sign-up offer amount and win Rs. 15?

If you use Rs. 10 from the sign-up offer amount and win Rs. 15, Rs. 5 will be added to your Earnings Wallet, and Rs. 10 will be returned to your Deposits Wallet.

What happens if I use Rs. 10 from the sign-up offer amount and lose but get back Rs. 5?

If you use Rs. 10 from the sign-up offer amount and experience a loss, but later receive Rs. 5 back, the Rs. 5 will be added to your Deposits Wallet, and no amount will go to your Earnings Wallet.

How is Promo Cash used in the app?

If you have Promo Cash in your account and you experience a loss on event settlement, a portion of the Promo Cash amount (currently 1% of the total loss amount) will be transferred to your Deposits Wallet.

Can I withdraw my Deposits?

No, Deposits made to your account are not withdrawable. Only the funds in your Earnings Wallet can be withdrawn.

How are trades and part sell of shares handled in terms of wallet deductions?

During a trade, money will first be deducted from your Deposits Wallet and then from your Earnings Wallet. For a part sell of shares, Bonus Cash will be settled first, up to the cumulative limit of Rs. 20.

Can Bonus Cash expire?

Yes, Bonus Cash does expire after a certain period of time. Please make sure to check the expiration date of your Bonus Cash.

 

Please keep in mind that these FAQs provide general information about the new wallet structure. Specific details and rules may apply, so we recommend reaching out to our customer support for any further clarification.