Why was my account blocked?

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• How to reach out to us?

  For efficient communication and support, TradeX provides specific contact points for various needs. This article outlines the key contact information for general support, grievance resolution, and fraud reporting. General Support Raise a ticket: ...

• How to Change Bank Account Number?

  To update your bank account information, please follow these steps: Navigate to your wallet section within the application or website. Select the "Withdraw" option. Look for the option "Change Bank Account" and click on it. This will allow you to ...

• How do I open a TradeX account?

  It's easy! You can open a TradeX account here. You will have to provide your phone number/email. You’ll receive an OTP to log in and start trading.

• How to keep your account safe

  Keep App updated: Regularly update all software on your devices to patch security vulnerabilities. Avoid using VPN: While updating software, refrain from using VPNs as they can sometimes interfere with the update process. Never share OTP: Never share ...

• I want to close my account, how can I do that?

  Withdraw your funds and uninstall the app to delete your account. You can come back to the app anytime and revive your account in case you want to trade again.