Why am I not able to withdraw bonus cash from my wallet?
You cannot withdraw bonus cash from your TradeX wallet. Bonus cash can be used to participate in events and take positions. However, if you predict the outcome of the event correctly, the profits earnt on the invested bonus cash can be withdrawn.
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Wallet Structure for India
What is the new structure of the app's wallet? In the new wallet structure, we have made some changes to improve clarity and organization. There are three different sections: Deposits Wallet: This is where you will find your wallet recharges and ...
Why am I not being able to withdraw my wallet balance?
In case you're unable to withdraw your wallet balance, please check for the following: Your KYC process might be pending. You need to complete the KYC process to withdraw the amount Your Bank Account number might not have been updated. Request you to ...
How to use your bonus?
Bonus added into any user's wallet gets expired on monthly basis. The bonus you receive in this month, it will expire at the end of the next month. Example: If you get some bonus cash on May 15th, it will expire on June 30th at 11.59 PM IST. If you ...
I have funds in my wallet, but am unable to trade. (Promo cash issue)
Why Can't I Trade Despite Having a Balance? If you're looking at your account balance and see funds available but are unable to trade, it's likely that the majority of those funds are in your Promo Cash Wallet. Remember, Promo Cash is primarily for ...