Why am I not able to withdraw bonus cash from my wallet?

Why am I not able to withdraw bonus cash from my wallet?

You cannot withdraw bonus cash from your TradeX wallet. Bonus cash can be used to participate in events and take positions. However, if you predict the outcome of the event correctly, the profits earnt on the invested bonus cash can be withdrawn.
    • Related Articles

    • What is Bonus cash conversion?

      Dear Trader, We will bear the 28% GST applicable to your deposit so that your experience on TradeX remains as smooth and stress-free as always. Your entire deposit amount will be credited to your TradeX wallet without any deductions! This decision is ...
    • How to redeem/withdraw my money?

      You can withdraw money from your TradeX wallet at any time by following these easy steps: On home tab, click on the wallet on the top right of the screen Select “- Withdraw” Enter the amount you wish to withdraw and click on “Withdraw” Note - The ...
    • Wallet Structure for India

      What is the new structure of the app's wallet? In the new wallet structure, we have made some changes to improve clarity and organization. There are three different sections: Deposits Wallet: This is where you will find your wallet recharges and ...
    • Why am I not being able to withdraw my wallet balance?

      In case you're unable to withdraw your wallet balance, please check for the following: Your KYC process might be pending. You need to complete the KYC process to withdraw the amount Your Bank Account number might not have been updated. Request you to ...
    • How to use your bonus?

      Bonus added into any user's wallet gets expired on monthly basis. The bonus you receive in this month, it will expire at the end of the next month. Example: If you get some bonus cash on May 15th, it will expire on June 30th at 11.59 PM IST. If you ...