Payments & Taxes
How do I resolve deposit issues on TradeX?
If your deposit isn't reflecting, check transaction status, confirm with your bank, and ensure correct transaction details were used and if you still feel issue you can raise ticket: https://support.tradexapp.co/portal/en/newticket
How to redeem/withdraw my money?
You can withdraw money from your TradeX wallet at any time by following these easy steps: On home tab, click on the wallet on the top right of the screen Select “- Withdraw” Enter the amount you wish to withdraw and click on “Withdraw” Note - Paytm ...
Why am I not being able to withdraw my wallet balance?
In case you're unable to withdraw your wallet balance, please check for the following: Your KYC process might be pending. You need to complete the KYC process to withdraw the amount Your Bank Account number might not have been updated. Request you to ...
Can I deposit money in the form of cash?
You can add money to your TradeX wallet through UPI, debit card, wallet or net banking. In case you are unable to add money through any of these payment modes, your bank server might be down. We recommend checking with your bank first. If you are ...
Withdrawal Amount is Pending
If your withdrawal money is not credited to your bank account, don't worry. Although we process more than 25000 withdrawal requests every day. It takes between upto 24 hours to credit your withdrawals to your bank accounts. The delay is usually due ...
Is TradeX regulated?
No, TradeX is not regulated by any Financial Commission or Institution at the moment. However, we’re members of the Federation of Indian Chambers of Commerce & Industry and the Confederation of Indian Industry, which are both non-governmental trade ...
Where can I get my TDS certificate?
Filing TDS returns is a quarterly process, so for every quarter, you can check your certificate in your income tax portal registered under your pan card. The same can be used to file for your income tax return. In case you need it, raise a ticket: ...